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Cookie Policy

Effective Date: March 31, 2021

Teneo is committed to protecting and respecting your privacy. This policy explains how and why we use cookies and other tracking technologies when you visit Teneo’s website or receive email updates.  Please read this Cookie Policy together with our Privacy Policy and Terms of Use

What are cookies?

A cookie is a small text file which is downloaded on to your device as you browse our website. These can be used to improve your experience of using a website or to track your use of a website so that it can be improved to meet your needs or to provide information that is relevant to you.

Our website uses both session and persistent cookies:

  • Session cookies allow our website to link your actions during a particular browser session. These expire each time you close your browser and do not remain on your browser.
  • Persistent cookies allow our website to remember your preferences and settings when you visit our website in future. These are stored on your device between browser sessions until their expiry date or you delete them from your cache.

For some of the functions on our website we use third party suppliers, for example when you visit a page with a link to YouTube. These videos or links may contain third party cookies or similar technologies in accordance with the third party’s own policies. We encourage you to read the privacy policies of these third parties for more information on the data they collect.

You can find further information about cookies at (US) and (Europe)


What types of cookies do we use?

Our website uses cookies that perform the following functions:

Essential/strictly necessary cookies, which are essential to the functioning of the website and cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information

ProviderCookie NamePurpose
Cloudfare__cfduidThis is a session cookie provided by content network Cloudflare, that helps to identify trusted web traffic and differentiate visitors who have the same IP address.
For more information please see Cloudfare’s cookie policy

Performance/analytics cookies, which help us measure the website’s performance and improve your experience.  All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance

ProviderCookie NamePurpose
Google Tag Manager_gcl_au




These are persistent cookies provided by Google.  These collect statistical information about how our visitors use and interact with our site. For example, they collect information on the number of visitors, the pages or content with the most traffic, how you found the site and approximately where in the world you are visiting the site from.

For more information about Google analytics services please click here



These are persistent cookies provided by Hubspot. These collect statistical information about how our visitors use and interact with our site, for example tracking visitors and recording timestamps of your visit and session number.

For more information about Hubspot’s services please click here

Marketing Cookies
These cookies help us to provide relevant services or advertising to our site visitors. We also use these cookies to ensure that video content can be played.

ProviderCookie NamePurpose
Google Tag Managercalltrk-calltrk_landing


This cookie is necessary for the call-tracking functionality. The cookie sets an ID for the specific user, which allows the website's support team to recognize the user when calling their support, as well as seeing the user’s navigation on the website.


The YouTube cookies allow us to embed videos from YouTube using YouTube’s privacy enhanced mode. This mode may set cookies on your device once you click on the player, but YouTube will not store personally identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.

Please refer to Google’s Privacy Policies & Principles for more information


Managing your cookies

By accepting our cookie notice and continuing to use our website without changing your settings, you consent to our use of cookies as described above.

You may change your cookie settings at any time here: Manage consent. However, please note that removing or blocking cookies can impact on your user experience and parts of the website may not be fully functional.

To opt out of being tracked by Google analytics across all websites, visit

You can block or disable cookies on your device at any time by indicating this in the option or preference menu in your browser.  However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

If you accept some or all cookies on the website you still have the option of setting your browser to notify you when you receive a cookie, so that you may determine whether to accept it or not.


Email Updates

We use cookie and tracking technology in some of our email updates to see whether emails are opened, replied to or forwarded and whether links are followed. Cookie and tracking technology is used in the following ways:

  • tracking gif - each email contains a tiny unique graphic or "pixel" that tracks whether the email is opened. The graphic does not contain any personal information.
  • cookie tracking - links within our email updates are unique to the recipient. When a link is clicked on, a session cookie will record the recipient's visit to the destination page. The session cookie will be deleted when the recipient closes their browser or leaves the destination page

The use of cookie and tracking technology helps us to improve the services we offer. You can unsubscribe from our email updates or disable tracking (where relevant) at any time either by using the link provided at the bottom of the email or by contacting


How to contact us

Please contact us at if you have any questions about this Cookie Policy or the information we hold about you.


Changes to this Cookie Policy

We will occasionally update this Cookie Policy to reflect changes in our practices and services. When we post changes to this Cookie Policy, we will revise the “Last updated” date at the top of this Cookie Policy. We recommend that you check this page from time to time to inform yourself of any changes in this Cookie Policy or any of our other policies.