Harriet Gowan is a Director with Teneo in Guernsey, having joined Teneo as part of its purchase of Deloitte’s UK Restructuring business.

Harriet has 15 years of project, change and operations management experience across a variety of sectors, including Financial Services, Law Enforcement, Technology Companies and the Public Sector.

Since joining the Deloitte team 4 years ago, she has developed a specialism in running and delivering business critical change programmes to Financial Services organisations within the Channel Islands.

Harriet has experience in complex and high-pressure projects, frequently fulfilling a senior management role, reporting to the C-suite, within her clients.

She is PRINCE2 qualified and a NCA qualified Financial Investigator.

Selected Project Experience

• Currently leading a 17-man team responsible for the review and remediation of a local Private Bank’s client base to achieve non negotiable regulatory deadlines. Spearheading a major change to the Bank’s operations including introduction and roll-out of new compliance standard and risk rating methodology across the entire bank. Forming part of the Bank’s senior management team and reporting to the Board.
• Led the multi year wind down of a tier 1 bank’s regulated trust company which was under regulatory investigation for financial crime and other issues. Set up and headed the PMO reporting to the responsible country executive, line of business and regional leadership stakeholders. Coordinated the review, remediation and termination activity across the business under a high level of regulatory oversight.
• Deloitte charity liaison responsible for the successful relationship and fundraising initiatives in support of Guernsey’s Rural Occupation Workshop (GROW) Ltd.
• Ran the Computer Crime Unit at Guernsey police, responsible for designing and delivering a turnaround plan which resulted in a new laboratory, psychological support and 100% adherence to evidence handling policies.
• Financial Investigator with Guernsey Law Enforcement responsible for investigating and concluding numerous fraud and money laundering cases
• Operations Manager at BAE Systems Applied Intelligence, responsible for performance management of the 1000-person UK Services team, including responsibility for recruitment and running of the graduate programme.
• Project management responsible for the successful delivery of projects for clients including Microsoft, the Foreign and Commonwealth Office and the Carbon Trust.