Lucy is a Managing Director with Teneo’s management consulting business segment in London.
Lucy predominantly works in the Health and Social Care practice in London. She works with CEOs, Boards and senior Executives on their most challenging questions; covering everything from formulating long-term strategies to addressing their ‘here and now’ pressures. She has developed clinical and organisational strategies, facilitated the development of new models of care, supported the redesign of acute services across local health economies and supported organisations to work more effectively through new approaches to organisational design and development.
Within the NHS, Lucy is an expert in multi-agency organisational and system design, working with organisations, teams and individuals to understand their challenges, design and shape solutions, and support the delivery of new organisational forms. Through this approach, she has supported the development of federations, clinical networks, provider groups and Integrated Care Systems.
This paper focusses on the role of providers of acute, specialist and mental health services acting through “provider collaboratives” in the emerging ICS landscape. Providers face a particular challenge because they will be expected to join up services both within places (for example, by collaborating with primary, community and social…
The Challenges Facing NHS Providers NHS Trusts and FTs were designed to be the ‘delivery units’ of the NHS provider sector and, in particular, FTs were designed to be autonomous and competing organisations. Yet this approach has created inefficiencies, unwarranted variation and forced organisations to make decisions out of organisational…
