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Global Newsletter & Insights Series
The impact of a new digital reality, in disrupting old ways-of-working in the CRM BPO industry, is potentially both a major opportunity, but also a possible threat for clients and outsourcers alike. This new digital reality is a combination of not only the continuing move online, but also a reflection…
A ground breaking study by Credo in conjunction with Siemens, The Mobility Opportunity examines the public transport systems of 35 global cities in order to quantify the potential global economic uplift that could be realized by investing in transport infrastructure. The study then takes this one step further by presenting…
Measurement of digital media has been a debate rages over the value of “likes” on Facebook, the impact of a Tweet and even what constitutes a valid mention. However, all of this debate misses the fundamental point about the measurement of digital and social media. First and foremost, social media is…
Understanding the impact of communication programs is one of the most critical challenges facing the corporate communication function at the world’s leading companies. Understanding the impact of communication however is more than simply determining if messages are delivered or the company is mentioned in the media. Understanding the full impact…
Teneo's Management Consulting business segment, in association with the Campaign for Better Transport, has published a report benchmarking rail services Across Great Britain. It compares regional rail performance across investment, growth and passenger satisfaction. https://media.blubrry.com/teneoinsightspodcast/p/content.blubrry.com/teneoinsightspodcast/Teneo_Insights_-_Episode_3_-_D_Kelly_100820.mp3Podcast: Play in…
