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Consultant - Digital

  • Strategy & Communications Ireland
  • Dublin - Cranford
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The Role

The role of Consultant at Teneo Ireland is an exciting opportunity for an ambitious digital native looking to progress their career. This role involves a mix of campaign management and client relationship management. Working alongside other members of the Teneo digital and creative team you will plan and oversee creation and implementation of social content plans across client accounts as well as ideating and executing big digital and creative campaigns on behalf of our key clients. Being an all-round digital native you will be up to date with social and digital evolutions and innovations which you will feed into the wider team and business assisting the Associate Director/Director/MD wherever you can. In particular it would be beneficial if this candidate has previous digital project management experience in content creation and / or web development.

Working at Teneo

Teneo works with some of the world’s biggest brands across a wide range of sectors and issues, including energy, tech, FMCG and financial services. Our clients include a significant number of the FTSE 100 and Fortune 100, as well as other global public and private corporations. We’re an ambitious, global consultancy which allows candidates unmatched opportunities to develop and work with inspiring, motivated people. Although this role is to primarily support our corporate communications and campaigning clients, we actively encourage our people to grow and develop their advisory skills across all our disciplines, including - financial and M&A, digital, creative campaigning, change and employee engagement, leadership coaching, sustainability advisory, strategy and research, issues and crisis management, and restructuring and management consultancy – to help solve complex business issues for our clients.

Responsibilities

Account Management

  • Dissects briefs upon receipt and reverts with questions. If necessary, arrange follow-up briefing session with client
  • Reviews creative brief formed by Associate Consultant and develops creative briefs where necessary
  • Delivers thorough briefing with the creative team ensuring briefs are understood and that determined time is sufficient to deliver against expectations
  • Leads brainstorm sessions and content ideation, planning & creation for social and digital channels
  • Develops client ready work from scratch as part of a wider team
  • Monitors the quality and standards of deliverables
  • Manages client budgets and inputs to financial forecasting
  • Manages workflow through from briefing to execution ensuring the deliverables are of a high quality, answer the client brief, delivered on time and on budget
  • Reviews Associate Consultant meeting notes, project / task trackers and delivers clear and succinct reports on progress on both client and internal work when asked, with the ability to provide necessary detail thorough contact reports and timings plans
  • Can structure and undertake high quality research

Client Relationship Management

  • Builds strong client relationships through effective communication, responsiveness and care
  • Critically examines client requests / briefs and asks the right questions to ensure understanding of requirements
  • Prepares well for client meetings ensuring timely scheduling, clear agendas and that all appropriate materials/reports are created to a high standard and ready ahead of time
  • Executes certain client engagements independently with minimal supervision
  • Interprets client needs anticipating issues or conflicts and proposing solutions to the team / client as well as providing proactive ideas to clients
  • Is results-driven but also able to manage expectations when required
  • Provides the coordination for client work, managing up and down within the team
  • Leads in the communication and management of specific client deliverables
  • Demonstrates strong presentation skills at client meetings and excellent writing skills in emails, documents, PowerPoint decks and other deliverables
  • Takes responsibility for coordinating client status and reporting, minuting meetings and tracking actions when required and overseeing this where a junior is supporting
  • Takes responsibility for client WIP reports, and/or development of evaluation reports, producing these to a high standard

Teamwork

  • Looks ahead and proactively manages the coordination of deadlines to ensure the whole team have capacity to answer the brief
  • Project coordination: communicating & prioritising tasks assigned effectively, ensuring personal capacity management, managing deadlines and reprioritisation
  • Supports new Associate Consultants and Researchers/Analysts settle in and understand their role
  • Makes a demonstrable effort to foster good working relationships with peers across the business and uses these relationships to create a better understanding of different parts of the Teneo business
  • Viewed as a reliable and responsive member of the team
  • Exhibits a positive and proactive attitude and willingness to do what is required, volunteering to help/get involved (doesn’t wait to be asked)
  • Demonstrates a collaborative and collegiate approach to working with others
  • Supports and plays their part in ensuring everyone is treated with respect and that we provide a positive team culture
  • Makes demonstrable effort to foster good working relationships with peers in other areas of the firm and use these to create better understanding of different parts of the business and our wider offer

New Business Development

  • Support new business development activity on existing and prospective clients
  • Assisting in the compiling, reviewing, editing and submission of tenders, letters of engagement, proposals and other key deliverables under the Business Development remit
  • Assists in the internal and external promotion of the digital and creative offering
  • Provides support to senior leadership on new business initiatives (e.g. research, development of proposals/approaches/ideas)
  • Acts as an ambassador for the team, able to represent our positioning and all our offering
  • Demonstrates a proactive attitude to business development and supports team in identifying opportunities for organic growth and introducing clients to internal experts
  • Consultants will flag potential areas of growth for additional digital offerings and/or wider Teneo offerings

Requirements

  • 4+ years experience in a Digital or Creative agency or role
  • Relevant or similar client and industry experience
  • Strong understand of the digital and social media landscape
  • Stays abreast of social, cultural and digital trends and techniques to enhance work
  • Excellent written and verbal communication skills
  • Proficient across Microsoft Office (i.e., Excel, Word, and PowerPoint)
  • An ability to work across multiple tasks, completing them to the highest standard in a timely manner
  • Enthusiastic with a curiosity and willingness to learn and progress
  • High attention to detail and ability to manage information with complete discretion and confidentiality
  • Strong analytical and problem-solving skills
  • Personable nature with a preference of working in collaborative and team-oriented environments

Desirable

  • Previous experience in digital and creative work including but not limited to developing digital campaigns, digital strategy, advising in the digital communications space
  • Previous experience in client management
  • Skills in briefing creative teams, developing presentations and client materials and presenting to clients
  • Takes personal responsibility for investing in own development, seeking opportunities to learn new things and broaden skills

What we can offer

New joiners are supported by an induction programme, and continuous development is a key focus of life at Teneo - learning and knowledge sharing are at the heart of this. We have an environment and culture that is focused on supporting your development and career progression. We provide a range of learning opportunities and personal development support. Our face-to-face learning is supported by our internal knowledge management system.

Given our client base you’ll be working on career-defining work that is exciting, rewarding and one where you can make a real impact to high profile projects.

Company benefits

The employee benefits on offer at Teneo Ireland include:

Flexibility and time off

  • Hybrid working and flexible working
  • Remote working options available
  • 25 days annual leave
  • Early finish Fridays

Health and wellness

  • Health Insurance contribution
  • Access to our Employee Assistance Program for you and your family
  • Annual flu vaccine
  • Benefit in Kind reimbursement for gym, fitness classes, sports clubs’ memberships

Financial

  • Competitive base salary with annual salary reviews
  • Annual and new business bonuses also offered
  • Fully subsidised life insurance via a group scheme
  • PRSA contributions available via payroll

Travel

  • Bike to Work
  • TaxSaver scheme
  • Overseas secondments available with the Teneo Global Mobility Plan

Community and Personal Development

  • Learning and development opportunities
  • Company CSR program
  • Fully subsidised access to our online learning program
  • Employee resource groups for underrepresented groups and their allies

About us

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future. Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions and organizations. Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I. The firm has more than 1,500 employees located in 40 offices around the world. Teneo Ireland is Ireland’s leading advisory firm, with service areas covering management consulting, talent advisory, financial advisory, corporate communications & reputation management, brand strategy & marketing communications, sports & entertainment sponsorship, and digital strategy & communications. In Ireland, Teneo works with the senior leaders of the country’s most renowned brands and businesses including multi-nationals based in Ireland across a wide variety of sectors including retail, construction, banking, energy, insurance, technology, professional services, tourism, manufacturing, FMCG, drinks industry, hospitality, aviation, motor, health and pharma.

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